This feature is for Shopify sellers.
If you use the Personalize feature correctly, the button on the product page will change to "Customize."
a. Ensure you are using our Personalize feature. For a full tutorial on how to use this feature, please refer to our guide.
b. If you are already using the Personalize feature, the issue might be that you haven’t enabled the JetPrint Customizer permission on your website.
To enable it, follow these steps:
In your Shopify admin, go to “Sales Channels” and click “Online Store.” Then, select the “Themes” section to view your current theme.
Click “Customize” to enter the theme editor, locate the “App Embeds” section, and turn on the JetPrint Customizer (it’s off by default).
After enabling the permission, click “Save” in the top-right corner.
The button at the bottom of the product page will change to “Customize,” allowing buyers to add their own text by clicking it.
