Skip to main content
All CollectionsShipping & FulfillmentFulfillment
The stitching color of the product is wrong
The stitching color of the product is wrong
Lisa Wu avatar
Written by Lisa Wu
Updated over 10 months ago

If the stitching of the product is black when you ordered it, but we sent you a different color, please provide the order number to our customer service. If it is confirmed that the product you received is incorrect, we will resend the order or issue a refund.

⚠️If the stitching of the product you ordered is random, you will not be able to apply for resending the order or a refund.

P.S.

If the stitching of a product is random, it will be noted in the product details.

Did this answer your question?